Industry-leading subscription service for coffee lovers.
CLIENT Urban Brew
SERVICES B2C Commerce, B2B Commerce, Development, BAU, Consulting, Performance
INDUSTRIES Ecommerce, Retail, B2C, B2B
![Urban Brew coffee pods photo](https://images.prismic.io/aligentwebsite/1b382c39-7344-4160-a15e-b8dbf17fd47b_2023-09-04_16-20.png?auto=compress%2Cformat&fit=max&w=3840)
The Brief:
- Guide consumers step-by-step through the coffee buying process to eliminate confusion and complexity
- Allow incremental changes and additions as the range expanded with new product
- Complement an existing Shopify website
- Provide full control for consumers to pause, edit and redirect subscriptions
- Support extensive social and paid media campaigns with targeted landing pages
![Select your system process picture](https://images.prismic.io/aligentwebsite/6fc15a84-88c1-475e-84bb-5f8bbd5624d9_2023-09-06_14-22.png?auto=compress%2Cformat&fit=max&w=3840)
The Value Delivered:
- Guided shopping journey enables acquisition of customers more efficiently
- Increased average order values by 30%
- Scaled seamlessly to absorb spike in demand during pandemic that yielded over 110% overall gain in customers
- Personalised customer experiences increase satisfaction and loyalty
The Aligent team’s familiarity with Adobe Commerce, technical expertise, proactive mindset and responsiveness have all helped contribute to … our overall growth and success.
Greg Vowles
,Head of eCommerce
-at Podpac
![](https://images.prismic.io/aligentwebsite/33b5fa72-238d-47c5-b44d-9a37ac216be5_2023-09-04_16-26.png?auto=compress%2Cformat&fit=max&w=3840)