Urban Brew

Urban Brew logo

Industry-leading subscription service for coffee lovers.

CLIENT Urban Brew

SERVICES B2C Commerce, B2B Commerce, Development, BAU, Consulting, Performance

INDUSTRIES Ecommerce, Retail, B2C, B2B

Urban Brew coffee pods photo

The Brief:

  • Guide consumers step-by-step through the coffee buying process to eliminate confusion and complexity
  • Allow incremental changes and additions as the range expanded with new product
  • Complement an existing Shopify website
  • Provide full control for consumers to pause, edit and redirect subscriptions
  • Support extensive social and paid media campaigns with targeted landing pages
Select your system process picture

The Value Delivered:

  • Guided shopping journey enables acquisition of customers more efficiently
  • Increased average order values by 30%
  • Scaled seamlessly to absorb spike in demand during pandemic that yielded over 110% overall gain in customers
  • Personalised customer experiences increase satisfaction and loyalty

The Aligent team’s familiarity with Adobe Commerce, technical expertise, proactive mindset and responsiveness have all helped contribute to … our overall growth and success.


Greg Vowles

Head of eCommerce


at Podpac