services
We are an extension of our client's team; together we fulfil a shared vision and deliver ongoing growth.
Our focus on delivering experience-driven solutions, backed by a deep understanding of our clients and their customers, has guided the increasing breadth and depth of Aligent's ecommerce service offerings.
We enhance the end-to-end customer journey, and look to build long-term, value-driven relationships with our clients.
Which is why we are proud to have enjoyed client partnerships going back more than a decade!
We love to see our clients succeed.
At the end of the day, our proudest moments are when we see our clients achieve their ecommerce vision and enjoy success for the outstanding contributions they make.
Our services and partnerships are focussed on understanding and delivering that vision to see our clients recognised, awarded and leading in their fields.
UX & UI
Whether it's consulting, or everything from wireframes through to fully fledged designs, our UX/UI team bring a wealth of ecommerce specific knowledge to tailor the customer experience.
Consultation / Strategy
Whatever the model, we've likely worked with it and guided the strategic direction to ensure a sustainable, scalable solution. Including B2C, B2B, D2C, B2B2C and further variants.
Analysts
Our Technical and Business Analysts immerse themselves in our clients' businesses to deliver contemporary solution architecture and value-driven strategies based on proven experience.
Performance / Security
We recognise the best customer experience comes through also delivering a performant site customers can trust, which is why our team delivers continual, incremental improvements.
B2C commerce
The B2C market is highly competitive, and our solutions, including multi-brand, multi-region, multi-systems have delivered highly performant, responsive, contemporary architectures that see our clients leading their fields.
B2B commerce
We have been delivering B2B ecommerce solutions for over 14 years and recognise the nuances of B2B - including a deep understanding of onboarding traditional sales models and delivering efficient workflows to increase supplier efficiencies.
Data enhancement
Whether it's customer data or product data, well architected PIM and CRM systems alongside relevant analytics ensure a consistent customer experience and deeply enhance conversion.
Order Management
We understand and have implemented a full range of OMS options - ranging from order routing based on rulings, through to fulfilment from warehouses and traditional store networks.
BAU Support
We don't lock our clients into pre-billed, fixed 'tier' support contracts, but instead look to tailor ongoing support and enhancement to their business strategies and cadence.
UAT / QA
Utilising sophisticated automation, and proven testing frameworks, our QA/UAT team provide peace of mind with everything including browser and device, functional, accessibility, integration performance and load testing.
How can we enhance your business?
It all starts with a conversation - whether you're looking to take your business to the next level or enhance what you already have, we'd love to have a chat about how we can deliver value for you.
Contact Us
