Peter Jackson
A Shopify Plus build and ERP integration enhancing inventory accuracy and order management.
Peter Jackson needed a more stable platform and a dependable Harmony ERP integration to fix inventory accuracy and order management issues. We launched on Shopify Plus and engineered a two speed inventory sync approach that balances near real time updates with full daily reconciliation across 80 plus locations.
The opportunity
After launching on Shopline, Peter Jackson hit persistent integration problems with Harmony ERP.
Inventory accuracy and order handling suffered, and the platform demanded heavy maintenance and external developer dependence.
The goal was a robust ecommerce foundation that supports a premium brand experience, with stock and orders customers can trust.
"Big thank you to everyone at Aligent from the team at Peter Jackson, we are very happy and the new website! It is going really well with the new middleware. Everyone at Aligent is an absolute weapon."
Ash Madden
Peter Jackson
What we did
Migrated Peter Jackson to Shopify Plus and built an integration designed for the way they trade.
Implemented inventory updates as frequently as every 5 minutes from 6am to midnight.
Built two sync processes: Delta Sync every 5 minutes, plus Full Sync daily at 4am to reconcile all products and locations, including zero stock items.
Added collision detection to prevent overlapping runs, and a custom Shopify app to monitor syncs and retry failures.
Tuned performance and mapping, including reconciliation across 80 plus warehouse and store locations.
Performance improvement
25 SKUs in 2.5 minutes
Delta Sync can process 25 SKUs in 2.5 minutes.
Performance improvement
500 SKUs in 45 minutes
Full Sync runs at roughly 500 SKUs in 45 minutes.
Locations synced
80+
Real time updates with full daily reconciliation across 80 plus locations.
The result
The business gained real time order visibility and more accurate stock availability across channels, helping reduce overselling and customer disappointment.
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