Case Study

Joval Wines

BigCommerce B2B with real time ERP integration resulting in a significant shift to online orders

B2BBigCommerceFood & Beverage

Client

Joval Wine Group

Year

2023

Websitehttps://www.winesource.com.au/

Joval Wine Group needed a B2B portal that could handle wine distribution complexity, especially customer specific pricing, allocations, and multi location inventory. We delivered a React PWA experience on BigCommerce B2B Edition with real time Microsoft D365 integration, resulting in 50 percent of customers placing orders online and 24/7 account access.

The opportunity

Wine distribution is operationally intense. Joval needed a portal that supports time poor hospitality customers, while handling exclusive product availability, allocations, and deeply tailored pricing.

The bar was not a website that takes orders. It was a portal that becomes a genuine advantage in the market.

"The combination of complex B2B scenarios along with wine industry specific nuances presented major technical challenges to overcome. This included multi-location inventory, sales channel limits, and customer specific reservations. Pricing complexity included over 400,000 discount lines factoring in individual SKU, customer, brand and customer group levels."

Andrew Stoneham

CIO, Joval Wine Group

What we did

We built Winesource using BigCommerce B2B Edition, with a React PWA frontend and seamless integration to Microsoft D365.

Designed a UX led interface built for fast reordering and mobile use.
Implemented industry specific product content such as tasting notes, winery profiles, reviews, vintage and varietal details.
Supported capped purchasing, allocations, multiple units of measure, order status visibility, and ERP driven pricing.
Handled extreme pricing complexity, including 400,000 unique price points.

Unique price points

400,000

400,000 unique price points.