Jands
Next generation B2B experience delivered through a PWA integrated with Dynamics 365
Jands wanted a next generation B2B experience that moved beyond a limiting plug and play framework and aligned with their ERP modernisation. In five months we delivered a new PWA integrated with Dynamics 365, focused on practical account management and faster ordering.
The opportunity
Jands’ customers were ready for digital ordering, but the existing framework capped personalisation and usability.
With an ERP modernisation program underway, they needed a tailored platform that integrates cleanly with Dynamics 365 and meets modern B2B expectations.
"Jands undertook an ambitious position to build and implement our ecommerce upgrade at a time when we are also implementing a new ERP system… The Aligent team have been exceptional partners, and the success of our project is directly attributable to them as a partner."
Will Repanellis
Head of Marketing, Jands
What we did
We delivered a new PWA with refreshed design and a stronger account experience, integrated into the Dynamics 365 backend.
Built a streamlined dashboard to surface key actions and account information.
Added configurable purchase permissions with a simple approvals process.
Supported individualised pricing, purchase credit facilities, statement breakdowns, and quick order for repeat purchasing.
Supported the launch with a communications plan to help customers and internal teams adjust.
The result
A brand new PWA was delivered in five months.
Jands reported that the new functionality and ease of use has driven a significant increase in customer usage.
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